What Is A Pharmacy?
A pharmacy is a place to get your prescriptions filled. Your medical home will direct you to where to fill your prescriptions.
What Is A Prescription?
A prescription is an order from your doctor for a drug (medicine) or medical supply that you need to have.
How To Get A Prescription Filled
- Bring your prescription to the specific HWLA pharmacy that your medical home sends you to.
- Show the pharmacy your HWLA ID card.
- Make sure the pharmacy knows about all medications you are already taking and any allergies you have to any medicine.
You will have access to medications that are included on the HWLA formulary. A formulary is a list of pre-approved medications that are available to HWLA members when they have a prescription from a HWLA doctor filled at a HWLA pharmacy.
You should not be asked to pay for covered prescription drugs. Call Member Services if a pharmacy asks you to pay. However, if you use an out-of-network pharmacy or a prescription from a non-HWLA doctor, you will have to pay for the cost of that prescription.