As a member of HWLA, your service area is Los Angeles County. All locations outside of Los Angeles County are out of your service area.Routine care is not covered out of the service area. Emergency services are covered outside of Los Angeles County.
If You Have Other Insurance
Please call Member Services at 1-877-333-4952 to tell us about any health insurance you have other than HWLA.
What Is An Advance Directive?
An advance directive is a signed legal document that specifies your wishes regarding the health care services you may need or want if you do not have the physical or mental ability to express your wishes. If you have an advance directive, we will obey it. You also have the right under state law to choose someone else to make your health care decisions for you if you are not able to. An advance directive must be signed when you are able to make your own decisions. HWLA will tell you about any changes to state law about advance directives. We will send you this information as soon as possible but no later than 90 days after the date of change. Ask your medical home or call Member Services to find out more about advance directives.